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Pazo Garage

★★★★★ 4.7 / 5 · 140 reviews

📍 2514 W Sugar Creek Rd, Charlotte, NC 28262, United States

Directions 📞 (980) 237-7862 Website

Opening Hours

What the reviews on file say

Of the 5 reviews on file, 4 with 5 stars, 1 with 1 star.

Heather was so patient and helpful on the phone with me.

So first time I went to get my car serviced everything was fine.

Services

Reviews

★★★★★ Cynthia Ruiz Jul 08, 2025

Heather was so patient and helpful on the phone with me. When I walked in she gave me the same pleasant energy. I got my safety inspection done in less than 20 minutes!!! Loved the experience. Thank you guys for all of your help 😊

★★★★★ Only1Shay 2U Jul 04, 2025

Pazo Garage have some very friendly professional workers. Heather in the office was such a pleasure to explain my need for my car over the phone and in person. Heather understood the assignment. The wait time was very reasonable being that this was my 1st time there and I had a radiator install with other work done. I didn't need my car inspected, but the customers that came in, Pazo got them in and right out less than 20 minutes or less. NO long wait time at all. My new go to and I thank you all at Pazo Garage for getting the job done to keep my car running. Just like a restaurant, I highly recommend, it's a MUST TRY!

★★★★★ Mega T22 Jun 26, 2025

Heather is awesome! Visited this shop to get my inspection done and get a general work up, and they are very thorough — they let you know exactly what’s wrong, what the options are so that YOU can make the decision, and are highly communicative every step of the way! If I could give 10/5 stars, I would! THIS is where you want your car to be serviced.

★★★★★ Heather Elizabeth Apr 17, 2025

Always so happy with the work they do. Love Alex and his team!! Would highly recommend.

★☆☆☆☆ Jose Ortiz Apr 16, 2025

So first time I went to get my car serviced everything was fine. Everyone was professional and communicative. I decided I should come by a second time because I was in the area to get my car checked for issues. Dropped the car off at about 12 and called 30 min before closing (4:30 pm) to see about any updates and I’m told the car is still being checked. I arrive to the shop at 5:10 and it’s closed car on the lift still and no one telling me they’re keeping the car another day just to check my issue. Not sure if he’s the owner but he seemed more worried about shooting a video than communicating with his customer I just decided to take the car back. His employee was more courteous to apologize…

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