Castro Automotive LLC

Attached are pics of my car before, right after the accident and after getting it back from Castro. My paint has orange peel texture. Frame inside both doors are dented. Trim missing on one part and trim Not pinned properly on what is above the back passenger tire as well as the front passenger door. Trim has been on “back order” then was told wrong piece received after being told to bring my car …

Castro automotive repaired my truck in a professional manner, quickly and for the price quoted. No surprises or extra fees. This shop knows how to work on the most complex automobiles and treats their customers correctly!

I can't say enough good things about Castro Automotive! From start to finish, their communication was top-notch—Castro kept me informed every step of the way. He is always willing to answer any questions. Whether it's repairs, routine service, or even exploring sales options, they took care of my Nissan Rogue 2012 and got the repairs done in 3 days! He is VERY honest, with fair prices a…

I had my car give out on the highway on a busy Friday night. They got me in that night super quick. I’ve lived in Charlotte for the past 6 1/2 years. This was the best automotive customer service I ever received not only was Castro empathetic and attentive to my concerns. He didn’t break my bank. He genuinely wanted to help. You don’t find a lot of good people like that I was able to pick up my ca…

He’s a shady ass mechanic! I took my car to him on a Saturday didn’t get it back til Tuesday I told him what the problem was and he fixed a code on there that didn’t need to be fixed! A week later the code was still on my car because he didn’t do the full job ! I call him up to tell him he says to bring it back! That’s how you get got tho bring him the car to LOOK at and he tells you he’ll fix it!…