The Budd Group - Charlotte, NC

Worst HOA lawn service offered. They are rude, sloppy, and unprofessional. One of the employees was upset about steeping into mud and because he saw my dogs and I outside in my yard he decided that it was appropriate to try and intimidate me by posturing himself, lowering his glasses, smirking, and staring me down. When I asked what he needed he continued to remove his glasses, cleaning them, and without breaking eye contact I asked him what he needed and if nothing then he needed to leave…once he saw my dog stand up and guard me his only answer was he couldn’t understand or speak English. Intimidating people on their property for no reason isn’t the best business practice guys, do better.

The site supervisor discriminated against pale-skinned peeps. We had to work very hard, however the other races sat in the break room all shift. The company had a large contract with a certain well-known company in blue, and had about three dozen people employed. But only a small percentage actually did any work. There were areas that were never cleaned or cleaned very rarely. Only a few people were responsible for cleaning half of all areas on a large campus, while the other workers hid.

I would not recommend the Budd Group's lawn mowing services for your home or community. Despite being hired by our HOA, their performance has been consistently subpar. The worst of all is that while working on our home, one of their lawn mowers struck the siding of our home and did not report the incident. After waiting for an answer on the issue for about 2 months. The Budd Group’s insurance denied our claim because the Budd Group told them that they did not do it and because we did not have video evidence to confirm it. I guess nowadays insurance concludes on their claims by asking the suspect of a hit-and-run if they did it. I would not recommend the Budd group as the service is sub…

I am extremely disappointed with the Budd Group's lawn mowing services in our community. Despite being hired by our HOA, their performance has been consistently subpar. The grass is often left uneven, and there are large patches they consistently miss. Clippings are left scattered all over the place, creating an untidy and neglected look. Additionally, their crew seems to be in a rush, paying little attention to detail or quality. Our HOA board has met with the Budd Group multiple times to try and address these issues, but unfortunately, there has been no improvement. We deserve better service for the fees we pay, and the Budd Group has failed to meet even the most basic expectations. …

The Budd Group was hired by our HOA in the North Reach community of the Palisades. If you want a lawn maintenance crew to not show up regularly, poorly edge sidewalks or fly through weed eating, they would be the team to hire. I’ve never seen or experienced such poor service. Sounds like excuse after excuse after excuse. Drive through and you can see it for yourself.